Axis Bank complaint phone number, email address & complaint form.

About Axis Bank complaint

Are you facing any issues with Axis Bank services and looking for ways to file a complaint? Axis Bank, one of the leading private banks in India, offers various financial products and services, including savings accounts, credit cards, loans, and more. Despite providing top-notch services, sometimes customers may face issues or have complaints.

If you are one of them, don’t worry! Axis Bank has a dedicated customer care team to resolve all your complaints and queries. In this article, we will provide you with all the necessary information about Axis Bank complaint phone number, email address & complaint form to help you get in touch with customer care quickly.

Axis Bank Complaint Phone Number: Get Instant Assistance

If you have a complaint related to any of the Axis Bank products or services, you can contact the Axis Bank customer care team through their helpline number. The bank provides a dedicated helpline number to customers for prompt assistance.

How to Contact Axis Bank Customer Care through Phone?

To contact the Axis Bank customer care team, you can dial the following toll-free number:

Axis Bank Customer Care Toll-Free Number: 1800-419-5959

The helpline number is available 24*7 and is accessible from any part of India. You can contact the customer care team for any queries or complaints related to Axis Bank products and services.

Axis Bank Complaint Email Address: Write to Axis Bank Customer Care

Another way to file a complaint with Axis Bank customer care is through email. The bank provides an email address to customers to write their queries and complaints.

How to Contact Axis Bank Customer Care through Email?

To file a complaint or write a query to Axis Bank customer care through email, follow the below steps:

  1. Open your email account and compose a new email.
  2. In the ‘To’ field, enter the email address of Axis Bank customer care: [email protected]
  3. In the ‘Subject’ field, write your complaint or query briefly.
  4. In the ‘Body’ section, explain your complaint or query in detail. Provide your contact details and account information for prompt resolution.
  5. Once you have written the email, click on the ‘Send’ button.

The customer care team will revert to your email within 2-3 working days.

Axis Bank Complaint Form: File Your Complaint Online

Axis Bank also offers an online complaint form on its official website, where customers can file their complaints and track their status. The online complaint form is an easy and convenient way to raise your complaint with Axis Bank customer care.

How to File a Complaint through the Axis Bank Complaint Form?

To file a complaint through the Axis Bank complaint form, follow the below steps:

  1. Visit the official website of Axis Bank.
  2. Scroll down to the bottom of the page and click on the ‘Contact Us’ link.
  3. On the ‘Contact Us’ page, click on the ‘Complaints’ tab.
  4. Under the ‘Complaints’ tab, click on the ‘Online Complaint Form’ link.
  5. Fill in the necessary details in the complaint form, such as your name, contact details, account number, and complaint details.
  6. Once you have filled in the details, click on the ‘Submit’ button.

Here are the official social media links of Axis Bank:

  1. Facebook: https://www.facebook.com/axisbank/
  2. Twitter: https://twitter.com/AxisBank/
  3. LinkedIn: https://www.linkedin.com/company/axis-bank/
  4. YouTube: https://www.youtube.com/user/AxisBank
  5. Instagram: https://www.instagram.com/axis_bank/

You can connect with Axis Bank on these platforms to stay updated with their latest news, offers, and announcements. However, if you have a complaint, it’s best to contact Axis Bank customer care directly through the phone number, email address, or complaint form provided on their website.

Here is the Executive Team of Axis Bank:

  1. Amitabh Chaudhry – Managing Director & CEO
  2. Rajiv Anand – Executive Director (Retail Banking)
  3. Pralay Mondal – Executive Director (Retail Banking)
  4. Rakesh Makhija – Chairman
  5. Puneet Sharma – Chief Financial Officer
  6. Naveen Tahilyani – Group Executive & Head (Banking Operations and Transformation)
  7. Rajesh Dahiya – Group Executive & Head (Corporate Centre)
  8. Deepak Maheshwari – Group Executive & Head (Corporate Strategy)
  9. Himadri Chatterjee – Group Executive & Head (Human Resources)
  10. Puneet Nanda – Group Executive & Chief Investment Officer

These executives lead the operations of Axis Bank and are responsible for driving the bank’s growth and success. If you have any concerns or queries, you can reach out to Axis Bank customer care for assistance.

Can I file a complaint through the Axis Bank website?

Yes, Axis Bank offers an online complaint form on its official website. You can file your complaint through the online form and track its status.

How long does it take for Axis Bank customer care to respond to complaints?

Axis Bank customer care team usually responds to complaints within 2-3 working days.

What details do I need to provide while filing a complaint with Axis Bank customer care?

While filing a complaint with Axis Bank customer care, you need to provide your name, contact details, account number, and complaint details.

Conclusion

Axis Bank strives to provide its customers with the best financial products and services. However, if you face any issues or have complaints, the bank has a dedicated customer care team to help you. You can contact Axis Bank customer care through phone, email, or the online complaint form provided on the bank’s website. Make sure to provide all the necessary details while filing your complaint for prompt resolution.

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