Reserve Bank of India complaint phone number, email address & complaint form.

About Reserve Bank of India complaint

The Reserve Bank of India (RBI) is the central bank of India, responsible for regulating and supervising the banking sector and ensuring the stability of the financial system. As a regulator, the RBI receives complaints from customers of banks and other financial institutions. In this article, we will discuss how to contact the RBI for complaints, including the Reserve Bank of India complaint phone number, email address, and complaint form.

Reserve Bank of India Complaint Phone Number, Email Address & Complaint Form

If you have a complaint against a bank or financial institution, you can contact the RBI through any of the following channels:

Reserve Bank of India Complaint Phone Number

You can call the RBI’s toll-free complaint helpline number at 1800 22 4060. The helpline is available from 8:00 am to 8:00 pm on all days except Sundays and public holidays.

Reserve Bank of India Complaint Email Address

You can also send your complaint to the RBI by email at [email protected]. Make sure to provide all the relevant details about your complaint, such as your name, contact information, and details of the bank or financial institution against which you are complaining.

Reserve Bank of India Complaint Form

The RBI has an online complaint form that you can fill out and submit on its website. To access the complaint form, go to the RBI’s website and click on “Complaints” under the “Consumer Education” tab. You will be directed to a page where you can fill out the form with your details and the details of your complaint.

How to File a Complaint with the RBI

When filing a complaint with the RBI, make sure to follow these steps:

  1. Gather all relevant information: Before filing a complaint, make sure to gather all the relevant information about your complaint, such as your account details, transaction details, and any communication you have had with the bank or financial institution.
  2. Contact the bank or financial institution: Before approaching the RBI, try to resolve your complaint directly with the bank or financial institution. Contact their customer service department and explain your complaint. If the issue is not resolved to your satisfaction, you can proceed to file a complaint with the RBI.
  3. Contact the RBI: If your complaint is not resolved by the bank or financial institution, you can contact the RBI using any of the channels mentioned above. Make sure to provide all the relevant details about your complaint, such as your name, contact information, and details of the bank or financial institution against which you are complaining.
  4. Follow up with the RBI: After filing a complaint with the RBI, make sure to follow up regularly to check the status of your complaint. The RBI will typically respond to complaints within a reasonable timeframe.

Social media links

The Reserve Bank of India (RBI) is active on social media platforms, including Twitter and Facebook. However, they do not provide specific social media links for lodging complaints.

To file a complaint with the RBI, you can use the complaint channels mentioned in the previous section, such as the complaint phone number, email address, or complaint form on their website.

If you have any general queries or want to stay updated on RBI news and announcements, you can follow their official social media pages:

Following the RBI on social media can also help you stay informed about the latest developments in the banking and financial sector, including changes in policies and regulations that may affect you as a customer.

The executive team of the RBI

The executive team of the Reserve Bank of India (RBI) is led by the Governor, who is the highest-ranking official in the organization. The current Governor of the RBI is Shaktikanta Das, who assumed office on December 12, 2018.

In addition to the Governor, the executive team of the RBI includes:

  • Four Deputy Governors: BP Kanungo, Mahesh Kumar Jain, Michael Debabrata Patra, and M Rajeshwar Rao.
  • Executive Directors: 12 Executive Directors oversee different departments of the RBI, such as Banking Supervision, Currency Management, and Information Technology.
  • Chief General Managers: Several Chief General Managers are responsible for specific functions of the RBI, such as Corporate Strategy and Budget, Human Resources Management, and Legal Services.

The executive team of the RBI is responsible for formulating policies related to monetary and banking operations, overseeing the implementation of these policies, and ensuring the smooth functioning of the organization.

Q: Can I file a complaint with the RBI against any bank or financial institution?

A: Yes, you can file a complaint with the RBI against any bank or financial institution regulated by the RBI.

Q: Is there a time limit for filing a complaint with the RBI?

A: Yes, you should file your complaint with the RBI within a reasonable time from the date of the incident.

Q: What should I do if the RBI does not respond to my complaint?

A: If the RBI does not respond to your complaint within a reasonable time, you can follow up with them or escalate the matter to the banking ombudsman.

Conclusion

If you have any complaints or grievances related to banking services or financial institutions, you can use the complaint channels provided by the RBI, such as the complaint phone number, email address, or complaint form on their website. The RBI takes complaints seriously and works to resolve them in a timely and efficient manner.

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