Vodafone’s Best Toll-Free/800 Customer Phone Number
The best time to dial the phone to resolve your issue with a given contact number. The best phone number to make Vodafone Customer Care free.
Customer Service/Help line Number: 199 available 24 hours a day and 7 days a week.
Other Phone Numbers
| Vodafone Department | Contact Number |
| Customer Support Number | 9538222219 |
| For Complaints | 198 |
| For Sales Enquiries | 1800 123 123 123 |
| Customer Service | 9920055666 |
| WhatsApp No. 24*7 | 965 429 7000 |
Contact service number
Clusters | Circles | Enquiries and Requests | Complaints | ||
| Short Code | Long Code | Short Code | Long Code | ||
| RAD | Delhi | 199 | 9891012345 | 198 | 8744000198 |
| RAD | Rajasthan | 199 | 9887012345 | 198 | 9887010198 |
| PUH | Punjab | 199 | 9814012345 | 198 | 9781500198 |
| PUH | Haryana | 199 | 9812012345 | 198 | 8684000198 |
| PUH | Himachal Pradesh | 199 | 9882012345 | 198 | 9882900198 |
| PUH | Jammu & Kashmir | 199 | 9086012345 | 198 | 9086046198 |
| TUP | UP (E) | 199 | 9889012345 | 198 | 8576000198 |
| TUP | UP (W) | 199 | 9837012345 | 198 | 8941000198 |
| EST | Kolkata | 199 | 9088012345 | 198 | 9088100198 |
| EST | Rest of Bengal | 199 | 9093012345 | 198 | 9093100198 |
| EST | Assam | 199 | 9085012345 | 198 | 9085000198 |
| EST | NESA | 199 | 9089012345 | 198 | 9089000198 |
| EST | Orissa | 199 | 9090012345 | 198 | 9090000198 |
| EST | Bihar | 199 | 9708012345 | 198 | 9708000198 |
| KAP | Andhra Pradesh | 199 | 9848012345 | 198 | 9848009198 |
| KAP | Karnataka | 199 | 9844012345 | 198 | 9844000198 |
| KTN | Tamil Nadu | 199 | 9092012345 | 198 | 9092000198 |
| KTN | Kerala | 199 | 9847012345 | 198 | 9947000198 |
| MPC | Madhya Pradesh | 199 | 9826012345 | 198 | 9826000198 |
| MUM | Mumbai | 199 | 9702012345 | 198 | 9702000198 |
| GUJ | Gujarat | 199 | 9824012345 | 198 | 9824000198 |
| MAH | Maharashtra & Goa | 199 | 9822012345 | 198 | 9822000198 |
Circle office address
| Circle Name | Circle Office Address |
| Delhi | 2nd Floor, A-19 MCIE Mathura Road New Delhi-110076 |
| Gujarat | Building -A-Corporate Road-Off-S.G.Highway,Prahladnagar-Ahmedabad, 380015 |
| UP (E) | Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
| Andhra Pradesh | 2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India |
| Assam | Vodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
| BIHAR | Sai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014 |
| Haryana | Ground Floor, A-19 MCIE Mathura Road New Delhi-110076 |
| Himachal Pradesh | Keonthal Complex, Khalini, Shimla – 171002 |
| Jammu and Kashmir | 3rd Floor Sunny Square, Gangyal,Jammu |
| Karnataka | Maruthi Infotec Center, Ground Floor, ‘B’ Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071 |
| Kerala | 4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014 |
| Kolkata | PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091 |
| Madhya Pradesh | 139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010 |
| Maharashtra and Goa | Vodafone Idea Limited CTS 11/1B, 1st Floor, Sharda Centre, Off. Karve Road, Erandwane, Pune – 411004 |
| NESA | Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam |
| Mumbai | Skyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059 |
| Orissa | Unit41, E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar751024, Odisha |
| Punjab | C-105, , Industrial Area Ph-VII. Mohali- 160055 |
| Rajasthan | 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017 |
| Rest of Bengal | Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
| Tamil Nadu | PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi ,Chennai -600096 |
| UP (W) | 1st Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Helpline details
| Vi™ Helpline Number Details | Vi™ Contact Number |
| Customer Helpline (Short Code)(from your Vi™ Mobile Number) | 199 |
| Customer Helpline (Long Code) | xxxxx12345 |
| Complaint Helpline(from your Vi™ Mobile Number) | 198 |
| Complaint Helpline (Long Code) | xxxxxxx198 |
| VAS Deactivation | 155223 |
| Do Not Disturb | 1909 |
| Data Activation/ Deactivation | 1925 |
| Televerification | 59059 |
| Mobile Number Portability Helpline | 18001234567 |
| COCP/Enterprise | 55666 |
| Mobile Number Portability (MNP) Helpline | 18001234567 |
Prepaid USSD Codes
| Long code | Prepaid new menu flow (*199#) |
|---|---|
| *199*2*1# | My Balance |
| *199*2*2# | Internet Usage / Data Usage |
| *199*1*7# | Recharge Offer |
| *199*1*3# | 4G/3G/2G Internet Offers |
| *199*3*1# | Stop VAS |
| *199*4# | Get Vi™ app |
| *199*1*6# | Chhota Credit |
| *199*3*2# | Start VAS |
| *199*1*8# | Voice, SMS, Roaming Offers |
Postpaid USSD Codes
| Long code | Postpaid new menu flow(*199#) |
|---|---|
| *199*1*2# | Data Usage |
| *199# | Amount Due Rs. XX due date DD-MMM-YYY |
| *199*1*3# | Activate new Data Packs |
| *199*2# | Billing and Payment |
| *199*4# | Get Vi™ App |
| *199*1*5# | Voice, SMS Packs |
| *199*1*1# | My Tariff & Activate New Tariff |
| *199*3*1# | Start/Stop VAS Services |
| *199*1*4# | Roaming Packs |
State Wise Contact number, Address and Email
| State | Contacts/Email | Address (Vodafone Idea Limited) |
|---|---|---|
| Andhra Pradesh & Telangana | 9948002240 Fax – 040-27764700 Email – appellate.ap@vodafoneidea.com | 6th Floor , Varun Towers II, Begumpet, Hyderabad-500016 |
| Madhya Pradesh & Chattisgarh | 9713377766 Fax – 0731-2551304 Email – appellate.mpcg@vodafoneidea.com | 139-140 Electronic complex, Paradheshipura, Indore – MP – 452010 |
| Assam | 9706024365 Fax – 9706197061 Email – appellate.asm@vodafoneidea.com | RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
| Maharashtra & Goa | 020-71718181, Fax – 011-71716666 Email – Appellate.mah@Vodafoneidea.com | CTS 11/1B, 1st Floor, Sharda Centre, Off. Karve Road, Erandwane, Pune – 411004 |
| Mumbai | 9820015713 Fax – 022-71713888 Email – appellate.mum@vodafoneidea.com | 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal I ndustrial Estate, Andheri East, Mumbai 400059 |
| Delhi & NCR | 011-71032211 Fax – 011-26940154 Email – appellate.delhi@vodafoneidea.com | A-19, Mohan co-operative Industrial Estate, Mathura Road, Delhi -110044 |
| Odisha | 9090010078 Fax – 0674-7171767 Email – appellate.orissa@vodafoneidea.com | E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar – 751024, Odisha |
| Gujarat | 7567860602 Fax – 9825025989 Email – appellate.guj@vodafoneidea.com | Vodafone House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad – 380015 |
| Punjab | 9888012346 Fax No: 0172-2236347 Email – appellate.pun@vodafoneidea.com | C 105, Industrial Area, Phase VII Mohali, Punjab – 160055 |
| Haryana | 9813090003 Fax – 0184-2207410 Email – appellate.Har@Vodafoneidea.com | Sarita Vihar – A19, Ground Floor ,Mohan Co- operative Industrial Estate, Mathura Road, New Delhi – 110044 |
| Rajasthan | 9828996200 Fax No: 0141-7171999 Email – appellate.raj@vodafoneidea.com | 5th Floor , Gaurav Tower, Malviya Nagar, Jaipur – 302017, Rajasthan, India |
| 9736397362 Fax No: 0172-2236347 Email – appellate.hp@Vodafoneidea.com | Keonthal Complex, Khalini, Shimla (HP) 171002 | |
| Tamil Nadu | 9962099625 Fax – 9088118120 Email – appellate.tamilnadu@vodafoneidea.com | Tower1, PSA Fort, Plot No. A1 & A2 & B, Nehru Nagar, 1st Main Road, Perungudi, Chennai – 600 096 |
| Jammu & Kashmir | 9796097979 Fax No: 0172-2236347 Email – appellate.jnk@vodafoneidea.com | 3rd Floor, Sunny Square, Gangyal, Jammu – 180010 |
| West Bengal | 9093118992 Fax – 9732097666 Email – appellate.wb@vodafoneidea.com | Srijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
| Karnataka | 9886047474 Fax – 080-71711010 Email – appellate.kar@vodafoneidea.com | Ground Floor B Block MarutiInfotech Ctr, Koramangala Intermediate Ring Rd, AmarJyoti Layout, Bangalore-560071 |
| NESA | Contact No : 9774024365 Fax – 9774197741 Email – appellate.nes@vodafoneidea.com | Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003 |
| Kerala | 9946123456 Fax – 0484-2803121 Email -appellate.ker@vodafoneidea.com | VJ Tower, Vytilla PO, Ernakulam 682019 |
| UP East | 9721980180 Fax – 0522 2723974 Email – appellate.Upe@vodafoneidea.com | Plot No. TC/G-1/1, Shalimar Titanium,Vibhuti Khand, Gomti Nagar,Lucknow 226010 |
| Bihar & Jharkhand | 9709018279 Fax: 0612-2540352 | BLOCK A , 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office,Patna–800014 |
| Kolkata | 9088118992 Fax – 9088118120 Email – appellate.kol@vodafoneidea.com | Srijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
| UP West | Contact no. : 9719143245 Fax – 011-71718001 Email – appellate.upw@vodafoneidea.com | Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044 |
Vodafone Head Office Address/ Phone Number
In case of any need to a complaint with the Vodafone Corporate Office, Use the following Office address and phone number.
Corporate Office Address:
Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar – 382011
India, CIN L32100GJ1996PLC030976.
Contact Number: +91-79 6671 4000,
FAX: +91-79 2323 2251
Office address:
Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg,
Worli, Mumbai – 400 030 India
Important Contact E-mail Address.
If your problem is not resolved by the agent, we can notify you by emailing the Vodafone Department via the email below. This is how your problem can be resolved.
Have a question or concern? E-mail
Vodafone Customer Care Email: customercare@vodafoneidea.com
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