If you’re in need of assistance with your Symphony Cooler, you can easily reach out to their dedicated Customer Care team at 079-3523 5235. Whether you have inquiries about product features, technical issues, maintenance tips, or any other concerns related to your cooler, the Symphony Customer Care No. is your reliable point of contact.

Their friendly and knowledgeable representatives are available to address your queries and provide guidance to ensure you have a seamless cooling experience. Feel free to dial 079-3523 5235 whenever you require expert assistance for your Symphony Cooler.

ALL INDIA NUMBER(S): 

Purpose	Phone Number	Availability
Call/WhatsApp Support	95109 76161	–
Customer Support/Warranty	079-3523 5235	Mon-Sat, 10am-7pm
Order Tracking	0120-690 1901	–

Email Address

Purpose	Email Address
Customer Support	info@symphonylimited.com

Purpose	Link
Complaint Form	Complaint Form
Track A Complaint	Track A Complaint
Frequently Asked Questions	FAQs

Return,Replacement and Cancellation

1. Return Policy: If you wish to return your Symphony Cooler, kindly adhere to the following guidelines:
   • The return request should be made within the stipulated return period.
   • The product must be in its original packaging and condition.
   • Proof of purchase is required for processing the return.
   • Any accessories or components that came with the cooler should be included.
   • Return shipping charges, if applicable, might be borne by the customer.
2. Replacement Policy: In case you receive a defective or damaged Symphony Cooler, here’s how the replacement process works:
   • Report the issue within the specified timeframe.
   • Provide necessary proof of purchase and details about the defect.
   • The company will arrange for the pickup of the defective unit.
   • Once the return is processed and verified, a replacement cooler will be dispatched.
3. Cancellation Policy: If you decide to cancel your order for a Symphony Cooler, consider the following points:
   • Cancellation can be initiated before the product is shipped.
   • Contact customer support to request cancellation.
   • If the product has already been dispatched, you might need to follow the return process for a refund.

Warranty Terms & Service for Symphony Cooler:

1. Warranty Coverage: Symphony Coolers come with a limited warranty that covers manufacturing defects and faulty workmanship. The warranty duration may vary depending on the specific cooler model and type.
2. Proof of Purchase: A valid proof of purchase, such as an invoice or receipt, is essential to claim warranty service. Ensure you retain and present this document when seeking warranty support.
3. Warranty Services: If your Symphony Cooler exhibits defects during the warranty period, the following steps apply:
   • Contact the authorized service center or customer care.
   • Provide the details of the issue and your product information.
   • The service team will assess the problem and guide you through the warranty claim process.
4. Exclusions: The warranty does not cover damages or defects arising from:
   • Mishandling, improper installation, or unauthorized repairs.
   • Normal wear and tear, corrosion, or damage due to external factors.
   • Usage outside the intended specifications or non-residential usage.
5. Service Process: Depending on the nature of the issue, the service center may offer repair or replacement options. Defective parts might be replaced with genuine Symphony parts.
6. Extended Warranty: Some models might offer the option of purchasing an extended warranty for prolonged coverage beyond the standard warranty period.
7. Limitation of Liability: Symphony’s liability is limited to repairing or replacing faulty parts and does not extend to any incidental or consequential damages.

Corporate Office

Corporate Office Address
Symphony House FP12-TP50, Bodakdev, Off SG Highway, Ahmedabad-380054. India Phone : 07966211111

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FAQs

1. How can I contact Symphony Cooler Customer Care? You can reach Symphony Cooler Customer Care by dialing the provided phone numbers: 079-3523 5235 for customer support and warranty service, and 95109 76161 for call/WhatsApp support. You can also email them at info@symphonylimited.com.
2. What are the operating hours of Symphony Cooler Customer Support? Symphony Cooler Customer Support is available from Monday to Saturday, 10:00 AM to 7:00 PM.
3. How can I track my complaint status? You can track your complaint by visiting the “Track A Complaint” section on Symphony Cooler’s official website. Alternatively, you can reach out to their customer support team for updates.
4. Can I cancel my order for a Symphony Cooler? Yes, you can cancel your order for a Symphony Cooler before it is shipped. Contact the customer support team or refer to the cancellation policy for more details.