Mcdonald’s Complaint Email Uk – McDonald’s UK


McDonald’s is clearly a name that sticks out when it comes to fast-food restaurants that have made a global effect. McDonald’s UK, a subsidiary of this legendary brand, has successfully carved out its own niche in the hearts and palates of people throughout the United Kingdom.

McDonald’s complaint number, email and office address

McDonald’s UK remains a beloved dining place for millions due to its broad menu, unrivalled convenience, and commitment to quality.

  1. Customer Services Team: You can contact McDonald’s UK Customer Services Team for assistance. You can find their contact information on the McDonald’s UK website. They can provide answers to frequently asked questions and help address your concerns.
  2. Phone: You can call the McDonald’s complaint line at 0370 524 4622. This is the dedicated line for complaints and queries.
  3. Email: You can email your complaint to Make sure to provide accurate details of your complaint in the email.
  4. Online Complaint Form: Some sources suggest that there is an online complaint form available on the McDonald’s UK website. You can check the website for more information on how to access and use the form.

McDonald’s complaint department & Corporate office detail

Mcdonalds complaint number UK0370 524 4622
Mcdonald’s complaints
Office address11-59 High Rd, East Finchley,
London, N2 8AW UK
McDonald’s corporate number0370 524 4622

Resolving McDonald’s UK Complaints: Step-by-Step

Addressing complaints effectively requires a systematic approach that prioritizes customer satisfaction. Follow these steps to ensure a smooth resolution process:

  1. Stay Calm and Patient: If you encounter an issue, remain calm and approach the situation with patience. Maintain a respectful tone while expressing your concern.
  2. Contact the Staff: Approach a staff member or manager to discuss the problem. Clearly explain the issue and provide relevant details to help them understand the situation.
  3. Use the Official Channels: McDonald’s UK provides official channels, such as customer service hotlines or online feedback forms, for lodging complaints. Utilize these platforms for a structured resolution process.
  4. Provide Details: When submitting a complaint, include specific information such as the location, date, time of visit, and a description of the incident. This helps the company investigate and address the issue promptly.
  5. Accept Responsibility: If the complaint is related to an oversight on your part, acknowledge it. Accepting responsibility can lead to a more positive interaction and resolution.
  6. Seek a Solution: Discuss potential solutions with the staff or manager. Whether it’s a replacement meal, a refund, or a gesture of goodwill, finding a suitable solution is key.
  7. Follow Up: If the issue remains unresolved, consider following up with the customer service team. Persistence can demonstrate the importance of the matter to you.

Mcdonald’s UK head office

The UK head office for McDonald’s is located at 11-59 High Road, East Finchley, London, N2 8AW. The phone number for their customer services team is +44 (0) 370 524 4622. 

According to McDonald’s Careers website, the head office is responsible for supporting the successful delivery of the company’s biggest and most exciting strategic projects across the UK&I business. 

The office is located in East Finchley, London, and can be reached by turning onto Great North Road from the A1, which is connected to the M1 as well as the North.


When faced with a McDonald’s UK complaint, it’s critical to consider it as a chance for growth and improvement. By efficiently handling complaints, both customers and McDonald’s UK may help to improve the entire dining experience. To achieve a positive outcome, remember to keep cool, communicate properly, and seek proactive solutions. Your input is important to us, and we are committed to guaranteeing customer satisfaction.

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