Central Bank of India Customer Care No. 1800 202 1911


The Central Bank of India Customer Care can be reached at the toll-free number 1800 202 1911. This helpline serves as a crucial point of contact for customers seeking assistance, information, or resolution to their banking-related queries and concerns.

Whether it’s about account inquiries, transaction clarifications, technical support for digital banking services, or addressing issues with loans or investments, the dedicated customer care team is readily available to provide guidance and support.

By offering a toll-free number, Central Bank of India underscores its commitment to enhancing customer experience and ensuring that clients can access reliable assistance conveniently.


Type of InquiryToll-Free NumberAll India Number
Customer Support (24 hours)1800 202 1911022-4190 3900
Alternate No. for Support1800 22 1911
For Pensioner1800 203 1911
SMS for card blocking996 7533 228
Missed Call For Balance Enquiry9555 244 442
Missed call for Mini Statement9555 144 441
Card not working / online reg.022-4919 7323
Failed transaction / Account debited022-4919 7314

Email Address

Type of InquiryEmail Address
Digital Transactions Helpdigitalsupport@centralbank.co.in
Public Complaintscomplaints@centralbank.co.in
Reversal/Failed Transactionssmtbk2@centralbank.co.in
NRI Bankingagmnricell@centralbank.co.in
NRI Banking Queriesnricell@centralbank.co.in

Important Links

Type of LinkLink
Customer SupportCustomer Support
Feedback FormFeedback Form

Central Office

  • Visit Registered/ Corporate Office at the following address:
    Central Bank of India
    Chander Mukhi, Nariman Point
    Mumbai-400 021
    Tel: 022-66387777

Social Sites


1. What is the Central Bank of India Customer Care number? The Central Bank of India Customer Care number is 1800 202 1911. This toll-free number is available 24 hours a day for customer support.

2. Are there alternate numbers for customer support?

Yes, there are alternate numbers you can use:

  • For general support: 1800 22 1911
  • For pension-related inquiries: 1800 203 1911

3. What do I do if my card is lost or stolen? To block your card, you can send an SMS to 996 7533 228. This will help prevent unauthorized transactions.

4. How can I check my account balance without calling customer care? You can use the missed call service by dialing 9555 244 442. Alternatively, you can use the Central Bank of India mobile app for digital balance inquiry.

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